How To

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How To

Here are the steps you need to follow to place an order.

If you have any problems when following these steps, please contact us by email at it@hkfc.com.

1) Login to HKFC website

- Go to the HKFC website. (https://www.hkfc.com.hk).

- Click on "Member Login" button on the top right corner on HKFC home page.

- Enter your Member number and password and click on "log in" button.

2) Find the Items You Want

- Go to the HKFC eshop (At the bottom of Food & Beverage tab).

- Click onto forms and search for the items you would like to order.

3) Add the Items to Your Shopping Cart

- When you find an item that interests you, click the "+" or "-" buttons to adjust the quantity, and click the "Add to Cart" button below the Quantity.

- The item with your selected quantity will be added to your shopping cart.

- You can access the contents of your Cart at any time by clicking the Cart icon next to the "Checkout" button at the top of our eshop page.

4) Review and adjust Your Shopping Cart

- To review all of the items you have placed in your Cart, click the Cart icon next to the "Checkout" button at the top of our eshop page.

- If you decide that you do not want to purchase a particular item, click the "Remove" button at the item's row.

- You may also update the quantity of any item in your Cart, but please note that the "Update Cart" button has to be clicked if any change of the quantity of items. You may also go back to item page by clicking the "Continue Shopping" button.

5) Proceed to Checkout

- When you are ready to place an order for everything in your Cart, click the "Checkout" button in Your Shopping Cart page.

- You will be taken to the Checkout page. If you are not ready to place the order at this time, you can click on the "Cancel" button at the bottom of the Checkout page.

- The information will be pre-entered for you. Modify information if you want to change for a certain order.

- If you have any special request, enter this information in the text box provided. Click on the "Continue to next step" button to proceed to the review page.

6) Review and Submit your Order

- Review the information that you have entered for accuracy before submitting your order.

- Click on "Continue to next step" to submit your order to HKFC. You have now created an order and are given an Order number to use in communication with us.

- You will also receive a confirmation email containing the order detail after the order has been submitted.

If at any point you encounter difficulty or receive an error message, please contact our customer service by email at it@hkfc.com.